fastrak customer service center los angeles

Please be aware of roads that may be "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your billing account or credit card/debit card on file.

Each toll agency in Southern California has their own billing and customer service center. For convenience, all toll facilities in the San Francisco Bay Area instead share the same billing and customer service center. Although anybody with a FasTrak transponder can use it to pay tolls on any California toll facility using the system, people are encouraged to open their accounts with the local agency in charge of the one that they use the most. Each center establishes its own fee and discount structures, and people may be charged a fee if the majority of their FasTrak use occurs elsewhere.

Yes, Budget allows drivers to use toll roads in a rental car. Should you encounter a toll booth, you can either pay the toll using cash or opt for our e-toll service. The e-toll service includes a daily fee, plus the cost of all tolls. If you use e-tolls, you agree to pay these fees as well as other charges associated with your rental. A convenient way to pay for tolls on Southern California toll roads or for parking at San Francisco International Airport. Tolls will be charged to your credit card each time you cross a toll bridge.

License Plate Accounts identify your car by your license plate number. Budget offers a convenient e-Toll service for travelers who want to drive on toll roads. You will be charged for the cost of the tolls, plus a service fee of $5.95 per usage day, plus the cost of the toll. This fee will only apply to each day during your rental where you choose to use the e-Toll. Your transponder may be used to pay tolls on the Metro ExpressLanes on the I-10, I-110 and any California toll facility bearing the FasTrak logo, with the exception of the San Francisco Airport Parking Facility. The associated tolls will be charged to your account in accordance with the rules, regulations, and procedures of that FasTrak toll facility.

It is your responsibility to be aware of and comply with such rules, regulations, and procedures. If you use your transponder or a vehicle registered to your FasTrak account on a FasTrak toll facility, you agree to pay the tolls charged by that FasTrak toll facility, whether billed by Metro or any other FasTrak toll facility. You agree that Metro may share with the operator of such FasTrak toll facility and its agent's information necessary for the processing and collection of tolls and other fees. Currently, FasTrak transponders are not compatible with E-ZPass and other ETC systems used in other states because they use a different specification than Title 21. If a vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, a violation enforcement system triggers cameras that capture photos of the vehicle and its license plate for processing.

If the license plate is registered as belonging to a FasTrak user, the account is debited only the toll charge, and no penalty is charged. Otherwise, a toll violation notice is sent to the registered owner of the vehicle. In the case of drivers whose vehicles are company owned or leased, as long as the vehicle license plates are properly listed, the violations will be sent to the registered owner and not the employee driver. The all-electronic toll collection system being introduced in 2021 at the Bay Area's seven state-owned toll bridges is similar to the system used at the Golden Gate Bridge, which adopted all-electronic tolling in 2013.

Automated, high-speed cameras will capture images of license plates, and the FasTrak customer service center will process the images and then mail an invoice each month to the address at which the vehicle is registered with the DMV. FasTrak® is the electronic payment system for Bay Area Express Lanes. In the Bay Area, you can use FasTrak to pay tolls on express lanes and the eight toll bridges, or pay for parking at the San Francisco International Airport. You can also use FasTrak at toll roads displaying the FasTrak logo in Southern California.

There has been a recent push to strictly use open road tolling only. The Golden Gate Bridge began requiring electronic payments for all tolls in March 2013, and all the Orange County toll roads run by TCA likewise did the same in May 2014. For those who do not carry a FasTrak transponder, both the Golden Gate Bridge District and TCA offer toll-by-plate accounts, and accept one-time payments via online or by phone. All of California's HOT lanes only use open road tolling; cash is no longer accepted.

When the Metro ExpressLanes opened in Los Angeles in late 2012, it introduced FasTrak transponders with a special switch that indicates the number of occupants in the vehicle. For the convenience of their FasTrak customers in the Greater Los Angeles urban area who may also use the Metro ExpressLanes, TCA began offering switchable transponders in 2013, and the 91 Express Lanes followed suit by 2015. The Bay Area FasTrak Customer Center then started to offer switchable transponders, under the name "FasTrak Flex", in summer 2015. In other HOT lane facilities, drivers "declare" that they are a carpool by covering their FasTrak transponder in a mylar bag.

The FasTrak transponder is compatible with all toll roads in California, including the bridges in the San Francisco Bay Area, toll roads and express lanes in the Los Angeles Area, and on the South Bay Expressway in San Diego. FasTrak is not compatible with any other electronic toll system. Under California law, the California Department of Transportation was given the mandate to develop and maintain an open, statewide ETC specification. This specification is known in the transportation industry as "Title 21" after it was added to Title 21 of the California Code of Regulations. FasTrak uses RFID technology near 915 MHz to read data from a transponder placed in a vehicle moving at speeds that may exceed 70 mph (112 km/h). The RFID transponder in each vehicle is associated with a prepaid debit account; each time the vehicle passes underneath a toll collection site, the account is debited to pay the toll.

FasTrak® Sticker Transponder FasTrak sticker transponders are the latest in electronic toll collection technology. Sticker and hardcase transponders are valid to pay tolls on all of California's tolled bridges, lanes and roads. Be aware that some toll roads will only accept certain forms of payment. For example, some toll booths do not accept cash, whereas others will accept cash but not a credit or debit card.

Some toll roads only accept electronic payments—you won't have the option to pay with cash or card. FasTrak is, by far, the easiest and preferred way to pay tolls on every tolled bridge, lane and road throughout the state. In California, there are eleven agencies operating toll facilities.

For information about local agencies, how to pay tolls, sign up for an account or address a violation notice, please click on the relevant tolling location. As drivers pass toll points or get on a ramp entering or exiting the toll road, an electronic reader scans for a transponder and charges the associated account. If you don't have a transponder, a camera will take a photo of your car's license plate and wait for you to pay online. Since 2014, there have been no attendants posted in toll booths to take payments. FasTrak® is the statewide toll collection system used to pay tolls electronically in California.

With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths. FasTrak is the statewide toll collection system used to pay tolls electronically in California. FasTrak lets customers pay their tolls electronically on the I-15 Express Lanes and South Bay Expressway in San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo.

Those vehicles that are carpooling and meet the minimum occupancy requirements will not have a toll deducted from their account. You may open your FasTrak account with a credit card, cash or check. If you link your account to a valid credit card, FasTrak collects an initial prepaid balance for tolls of $25 per toll tag. Your account will be automatically replenished as needed. The Metro ExpressLanes program is a $290 million project funded by a $210 million federal grant by the U.S. Department of Transportation as part of the Congestion Reduction Demonstration Program.

Nearly $120 million is going towards actual construction costs associated with the toll lanes. The remainder of the money is being used to improve various transportation hubs along the two corridors including the Harbor Gateway Transit Center along the I-110 freeway and the construction of a new El Monte Station along the I-10 freeway. In addition, 59 new buses have been purchased to provide additional bus service along the two corridors. The ExpressLanes program seeks to reduce congestion by improving travel choices in the two corridors. Solo drivers, currently not allowed to use the carpool lanes, will be allowed to use the lanes for a toll. Carpools, transit, vanpools, privately operated buses and motorcycles will travel toll free.

Net toll revenues will be reinvested in the corridor where they are generated for transportation improvements. Toll charges will range between 25 cents and $1.40 a mile depending on demand. Everyone planning to use the Metro ExpressLanes must have a FasTrak account and transponder.

FasTrak lets customers pay their tolls electronically on the I-15 Express Lanesand South Bay Expresswayin San Diego County, and any toll road, bridge, or express lane in California bearing the FasTrak logo. Carpools, vanpools, transit riders, permitted clean air vehicles, and motorcycles can use the Express Lanes for free without a transponder – all day, every day. Solo drivers can get FasTrak online or at Costco and pay the toll automatically to use the I-15 Express Lanes. You will be charged for all tolls plus a TollPass Convenience Charge of $3.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $19.75 per Rental Period. There is no TollPass Convenience Charge on rental days that you don't use a toll road.

FasTrak is the electronic toll collection system used in the state of California in the United States . The system is used statewide on all of the toll roads, toll bridges, and high-occupancy toll lanes along the California Freeway and Expressway System. GET your FasTrak ® toll tag.SET the tag for solo or carpool. You can also use FasTrak to pay tolls on the eight Bay Area toll bridges, for parking at the San Francisco International Airport and on toll roads displaying the FasTrak logo in Southern California.

The FastTrack transponders available at Auto Club branches can be used for automatic toll payments on all toll roads and express lanes in California, including the 91 Express Lanes and toll roads in Orange and San Diego counties. You can open your FasTrak account with a credit card, cash or check. If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. As a typical example of costs, to open an account by credit card/debit card, $40 is initially required as a toll balance with the transponder deposit waived. As the individual uses the Metro ExpressLanes as a solo driver, they are charged a toll which is deducted from their account toll balance.

A toll collected based on a license plate is called an Image Toll and can be identified on the customer statement by noticing the license plate number listed instead of the transponder number. If one fails to correctly list license plates on their account, the FasTrak customer will receive toll violation notices as if they were another driver. Conversely, a license plate should be removed from an account after a change in ownership, otherwise resulting in paying for another driver's tolls via the Image Toll process. As the vehicle enters the toll lane, sensors detect the vehicle. The two-antenna configuration reads a transponder mounted on the vehicle's windshield. As the vehicle passes through the exit light curtain , it is electronically classified by the treadle based on the number of axles, and the ETC account is charged the proper amount.

Feedback is provided to the driver on an electronic sign . If the vehicle does not have a transponder, or if a transponder is not detected at the toll plaza, the system classifies it as a violator and cameras take photos of the vehicle and its license plate for processing. FasTrak is the electronic toll collection system used in the state of California in the United States.

To use FasTrak on a toll road or bridge, drivers must have a prepaid FasTrak accountand a transponder properly mounted on their windshield. The correct toll is automatically deducted from a prepaid account. Learn about new transponder technology, including stickers, and how they are read on our roadways in our FAQs. SANDAG is working diligently on both roadway and customer website improvements that are anticipated to roll out next year, including the introduction of sticker transponders. In the meantime, your existing transponder will continue to provide access to California's tolled roads, lanes, and bridges. We will contact all SANDAG FasTrak customers with instructions on how and when to replace your existing transponder.

Additionally, you can sign up for Uproad after you take a toll road, but within the typical time frame required to pay the fee. For example, if you have 5 days to pay, you could sign up for Uproad on day 2 after you take the toll and it is expected to handle the payment for you before the deadline. The next time you take a toll road, you'll get a notification on your phone with the amount of the toll. The total is deducted from your balance on the app or charged to your payment method of choice – credit/debit card, PayPal or Venmo.

The transponders cost about $40—though luckily that amount can be used as a credit for your tolls—and they must be registered via the ExpressLanes website. Beginning June 1st, everyone with a transponder must pay a $1 monthly fee, though toll discounts are available for low-income drivers. Already have your own California FasTrak® or ExpressAccount®? You may use your personal FasTrak®account to pay tolls while driving a rental car in California. Just add your rental vehicle's license plate to your FasTrak®account prior to driving.

If you have an ExpressAccount®, add your rental vehicle's license plate to your account prior to driving the 73, 133, 241, 261 Toll Roads in Orange County. As the first ETC system in North America was installed on the Dallas North Tollway in 1989, many California toll facilities started to express interest in the technology. Because the state's toll roads and bridges are run by different government agencies, there was the possibility that a number of different incompatible ETC systems would be instituted throughout California. Therefore, the California State Legislature passed Senate Bill 1523 in 1990, requiring Caltrans, the state's Department of Transportation, to develop a statewide technical specification which all systems would be required to meet. As a result, California was the first in the nation to require all of its toll bridges and roads to use the same ETC system.

This technical specification was later codified in Title 21, Division 2, Chapter 16 of the California Code of Regulations. Use your existing California FasTrak® or ExpressAccount® Add your rental vehicle's license plate to your FasTrak® account or ExpressAccount® prior to driving the 73, 133, 241 or 261 Toll Roads in Orange County. Our TollPass™ Service applies to the 73, 133, 241 and 261 toll roads only.

In 2008, the Riverside County Transportation Commission received authority to extend the Express Lanes to I-15. Traffic congestion on eastbound SR-91 between Anaheim and Corona is routinely among the worst five areas in the nation. Improvements to interchanges, ramps and surface streets were also made along the 91 corridor. Therefore, the California State Legislature passed Senate Bill 1523 in 1990, requiringCaltrans, the state's Department of Transportation, to develop a statewide technical specification which all systems would be required to meet. In the Bay Area, FasTrak is a way to pay for tolls on all bridges, express lanes, and parking at SFO electronically.

First off, I LOVE that I can stay in my vehicle for an oil change especially when I have my pet or my baby! Also, the technicians were very mannerable and prompt once I was in the bay. They also greeted me when I pulled up and set the expectation on my wait time which helped manage my patience during the wait.

They also showed me my air filter which they replaced on a previous visit so it made me more confident that they are doing what they say they are doing. I just appreciate good customer service and wish more businesses conducted themselves this way. FasTrak in California is an electronic tolling account for drivers to pay tolls automatically from a pre-established account that can be prepaid. If you sign up for FasTrak, transponders are issued for your vehicles and drivers can pay the highway tolls electronically. With a FasTrak transponder, you can use the Toll Roads – state routes 73, 133, 241 and 261. These are limited-access, private highways in Orange County operated by The Transportation Corridor Agencies, not the state of California.